Phone: +359 88 7777 681 hello(at)mammabox.eu

FAQ

Frequently Asked Questions

It’s easy and only takes a few minutes! Find our SUBSCRIBE NOW option.

Simply specify that on your Checkout page. Happy gifting!!!

Send us an email to hello@mammabox.eu and let us know what you want and how much of it you want. We will either order it for you and let you know where to get it. We will soon be adding a section on our site for you to order directly through mammabox.eu.

Mamma Box ships only to anywhere in Bulgaria. For now 😉 Our Petite boxes and all other products’ delivery price depends on the Carrier’s fee. We deliver all our Original Mamma Box subscription boxes for free to any Courier’s ofiice in Bulgaria! The price of our prepaid subscriptions, with the chosen method of payment Cash on Delivery, is payable upon receipt of the first box. In each delivery during the subscription period, the customer pays a delivery charge upon receipt.

You can change your personal information through your Account page, once you’re logged in.

Subscription Boxes are shipped out monthly the week of the 11th. One off boxes will be shipped within 5 working days.

Mamma Box is all about discovery and convenience! Your box will be filled with different brands and products that are relevant to where you are in pregnancy or your baby’s first weeks of life. All items are hand selected by our founders, so you do not have to worry about finding the best natural products. Plus going to the store can just be tiring, especially if you are pregnant or have to bring a newborn along. Let us do the shopping for you and send the products you need. Each month there will be a range of products including local BG businesses, with a minimum value of 80.00 lv.

More information about our Return Policy, you can find here (under Returns).

Cut off day for ordering the following month’s box is the 5th of the month, the boxes are then shipped the week of the 11th. For both 3 month & 6 month subscriptions, payment will be made in advance at the time of purchase. There are no refunds for cancellation for the pre-paid options.

Yes, subscriptions can be canceled. Trimester-to-Trimester subscriptions must be canceled up to 5 days before your next shipping cycle. For any other type of cancellation please contact us!

We love discovering new exciting brands and products within the eco health and beauty industry – whether you are established, new, small and large, we would love to hear from you. Email info@mammabox.eu and we will get back to you as soon as we can.

As we are a new subscription box, we would love to speak to a variety of bloggers and subscription box reviewers so please feel free to get in touch if you are interested in working with us. Email info@mammabox.eu and we will get back to you!

You still have a question? Then please email us at hello@mammabox.eu

TALK TO US

Phone: +359 87 8333 724
Phone: +359 88 7777 681

PARTNER WITH US

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